Plumber Richmond

Trusted Local Plumbers Serving Richmond and Surrounding Areas

Looking for a reliable plumber in Richmond? Black Dog Plumbing Company brings over a decade of expertise to every job, large or small. As a Gas Safe registered company with comprehensive insurance coverage, we deliver peace of mind alongside our exceptional service. Our team of skilled professionals takes pride in providing prompt, reliable solutions for all your plumbing and heating needs.

Our Services

Our plumbing services across Richmond include:

Emergency Repairs

Plumbing emergencies can strike at any time, causing significant stress and potential damage to your property. That's why our dedicated emergency response team is ready to help when you need us most. We understand the urgency of these situations and prioritise swift, effective solutions to protect your home and restore your peace of mind. Our emergency services cover:

  • Burst pipes and water leaks
  • Blocked drains and toilets
  • Boiler breakdowns
  • Central heating failures
  • Hot water problems

Heating Services 

As heating specialists with extensive experience in both modern and traditional systems, we offer comprehensive heating solutions tailored to your property's specific needs. Our expertise extends from routine maintenance to complete system overhauls, ensuring your home stays warm and energy-efficient throughout the year. Our heating professionals specialise in:

  • Boiler installation and replacement
  • Central heating system design and installation
  • Radiator fitting and repairs
  • Smart thermostat installation
  • Annual boiler servicing and maintenance
  • System power flushing

General Plumbing 

Beyond emergency repairs and heating systems, we provide a full range of professional plumbing services to keep your home's water systems running smoothly. Whether you're planning a complete bathroom renovation or dealing with a troublesome tap, our experienced team delivers reliable, high-quality solutions that stand the test of time. Our comprehensive plumbing solutions include:

  • Bathroom and kitchen installations
  • Tap repairs and replacements
  • Shower installation and repairs
  • Pipework modifications
  • Water tank installation
  • Immersion heater repairs

Why Choose Black Dog?

We believe that exceptional service starts with exceptional people. Our team consists of highly trained, experienced professionals who undergo regular training to stay current with the latest industry developments and safety standards. You can trust in our:

  • Gas Safe registered engineers
  • Fully insured for your protection
  • Regular training and certification updates
  • Extensive experience across all plumbing systems

Our Promise

At Black Dog Plumbing Company, we understand that inviting tradespeople into your home requires trust. That's why we've built our reputation on more than just technical excellence – we pride ourselves on delivering a service that puts your needs and comfort first. From your initial contact to the completion of work, you can expect:

  • Clear, upfront pricing
  • Tidy workmanship
  • Respectful of your property
  • Detailed explanations of all work required
  • Follow-up support when needed
Our commitment to quality extends beyond the completion of each job. We carefully select our materials from trusted suppliers and stand behind our workmanship with comprehensive guarantees. This ensures that every installation, repair, or maintenance task we undertake delivers lasting value and reliability for our customers.

Frequently Asked Questions

Do you provide free quotes? 

Yes, we provide free, no-obligation quotes for all planned work. After assessing your requirements, we'll explain the proposed solution and provide a clear breakdown of costs. For larger jobs, we can provide this in writing for your reference.

Are you Gas Safe registered? 

Absolutely. All our engineers are Gas Safe registered, and we regularly update our certifications. We carry our Gas Safe ID cards and are happy to show these upon request. Our registration can also be verified through the official Gas Safe Register.

How do you price your services? 

Our pricing is transparent and competitive. For straightforward jobs, we can often provide a fixed price. For more complex work, we'll conduct a thorough assessment first to ensure our quote covers all necessary work. We never add hidden charges or surprise fees.

What should I do in a plumbing emergency before you arrive? 

While waiting for our arrival, locate your main water valve (usually under the kitchen sink or where the mains enters your property) and turn it off if you're experiencing leaks. Clear the area around the problem if possible, and move any valuable items away from the affected area. We'll guide you through any other necessary immediate actions when you call.

Contact Us 

When you need professional plumbing services in Richmond, whether for emergency repairs or planned installations, Black Dog Plumbing Company is here to help. Our friendly team is ready to discuss your needs and provide expert solutions.

Give us a call today on 07949571902 or use our website’s contact form for all non-urgent enquiries.

Book your appointment
For standard maintenance or installation enquiries, please use our online form, and we promise to respond within 6-12 business hours.
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Everything you need to know

We believe in making things simple. Here are answers to common questions about our plumbing and heating services.
What areas do you cover?

We primarily serve South West and West London, including Wandsworth, Richmond upon Thames, Kingston, Wimbledon, Hammersmith & Fulham, Chiswick, and Northern Surrey areas like Esher, Walton, and Weybridge. If you're outside these areas, please get in touch – we may still be able to help.

How do I get in touch about a job?

For non-emergencies, fill in our enquiry form with as much detail as possible about your needs. We'll respond within 6-12 business hours. For emergencies, call or WhatsApp us on 07949571902. Sometimes we can even help resolve problems over the phone.

What types of services do you offer?

We provide a comprehensive range of plumbing services including gas boiler removals and installations, boiler servicing and maintenance plans, Gas Safety Certification for landlords, repair of water or sewage leaks, tap replacements, and cleaning of drains and pipes.

What are your call-out charges?

We charge a standard call-out fee of £90 (£150 for emergencies), which is deductible from any work performed. The call-out charge doesn't apply to quotations for new installations or service/maintenance work. We provide detailed quotes breaking down parts and labour costs.

What are your payment terms?

We require full payment for any parts before starting a job. Upon completion, we require immediate settlement of any outstanding balance through bank transfer (with receipt of funds visible on our banking app) or debit card. As a small company, we maintain these terms to ensure efficient service.

Why aren't you on Trust a Trader or My Builder?

Rather than paying for listings on these sites, we prefer to reinvest in improving our service to customers. Our strong base of repeat customers - including households, landlords, estate agents, commercial enterprises, and restaurants - speaks to the quality of our work.