Boiler servicing & repair

Our comprehensive service includes full system checks, cleaning and safety testing. We provide highly attractive boiler maintenance plans & guaranteed repairs to provide peace of mind.

Expert boiler maintenance in South West London

At Black Dog Plumbing, we provide comprehensive gas boiler servicing & repair across South West London and Northern Surrey. Our Gas Safe registered engineers deliver thorough maintenance services to ensure your boiler operates safely and efficiently throughout the year.

We service properties throughout South West London and Northern Surrey, including Wandsworth, Richmond upon Thames, Kingston, Wimbledon, Hammersmith & Fulham, Chiswick, Esher, Walton, and Weybridge.

Why regular servicing matters

Regular servicing helps identify and address minor issues before they develop into major problems. Addressing these issues during routine maintenance is significantly more cost-effective than emergency repairs or replacement of failed components.

Most major manufacturers, including Worcester Bosch, Vaillant, and Ideal, require annual servicing by qualified engineers to maintain warranty coverage. Without documented yearly maintenance, you risk invalidating your warranty—potentially leaving you responsible for costly repairs that would otherwise be covered. This is particularly important for newer boilers with warranties of up to 12 years.

A well-maintained boiler also operates more efficiently, potentially reducing your energy bills by 10-25%.

We pride ourselves on being reliable, responsive, and on-time. Our transparent pricing means you'll know exactly what's included in your service.

Our professional servicing helps prevent breakdowns, maintain warranty coverage, and ensure your heating system's reliable operation throughout the year.

Our comprehensive servicing

A professional boiler service with The Black Dog Plumbing Company includes:

Safety and Operation Checks

Our engineers conduct a thorough examination of your entire heating system, starting with the boiler's location and ventilation. We test all safety devices, examine seals and connections, and verify proper electrical operation. Gas pressure testing and flue analysis ensure your system meets current safety standards.

Component Inspection and Cleaning

During servicing, we meticulously inspect and clean vital components. Our engineers check the heat exchanger, burner, and condensate trap, removing any debris that could affect performance. We examine all pipework, joints, and controls for signs of wear or potential issues.

Performance Optimisation

The final stage involves fine-tuning your system for optimal performance. We adjust gas pressure and burner settings, check combustion efficiency, and calibrate controls to ensure your boiler operates at peak efficiency. This helps reduce energy consumption and extends your boiler's lifespan.

Professional boiler repairs

The best way to avoid costly repairs is through regular maintenance. However, we understand that when your boiler isn't performing at its best, you need a trusted professional who can diagnose and fix the problem quickly and effectively. As Gas Safe registered engineers serving South West London, we provide expert boiler repair services for all major brands and models.

Our repair process

  1. We'll discuss the problems you're experiencing over the phone.
  2. Where possible, we may ask you to send photos via WhatsApp to help us diagnose the issue as sometimes we can help resolve minor issues without a call-out.
  3. Our Gas Safe registered engineers will thoroughly inspect your boiler.
  4. You'll receive a clear explanation of what's wrong and what needs to be done.
  5. We provide detailed quotations breaking down parts and labour costs (no hidden charges or surprise fees).
  6. Fast and efficient repair service using genuine manufacturer parts.
  7. All repairs are fully guaranteed for your peace of mind.

Booking and Documentation

Contact us through our online enquiry form and we'll respond within 6-12 business hours, providing flexible appointment times.

After boiler servicing, you'll receive a detailed service report and Gas Safety Certificate. We maintain digital records of all maintenance work for warranty compliance.

Book your appointment
For standard maintenance or installation enquiries, please use our online form, and we promise to respond within 6-12 business hours.
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Everything you need to know

We believe in making things simple. Here are answers to common questions about our plumbing and heating services.
What areas do you cover?

We primarily serve South West and West London, including Wandsworth, Richmond upon Thames, Kingston, Wimbledon, Hammersmith & Fulham, Chiswick, and Northern Surrey areas like Esher, Walton, and Weybridge. If you're outside these areas, please get in touch – we may still be able to help.

How do I get in touch about a job?

For non-emergencies, fill in our enquiry form with as much detail as possible about your needs. We'll respond within 6-12 business hours. For emergencies, call or WhatsApp us on 07949571902. Sometimes we can even help resolve problems over the phone.

What types of services do you offer?

We provide a comprehensive range of plumbing services including gas boiler removals and installations, boiler servicing and maintenance plans, Gas Safety Certification for landlords, repair of water or sewage leaks, tap replacements, and cleaning of drains and pipes.

What are your call-out charges?

We charge a standard call-out fee of £90 (£150 for emergencies), which is deductible from any work performed. The call-out charge doesn't apply to quotations for new installations or service/maintenance work. We provide detailed quotes breaking down parts and labour costs.

What are your payment terms?

We require full payment for any parts before starting a job. Upon completion, we require immediate settlement of any outstanding balance through bank transfer (with receipt of funds visible on our banking app) or debit card. As a small company, we maintain these terms to ensure efficient service.

Why aren't you on Trust a Trader or My Builder?

Rather than paying for listings on these sites, we prefer to reinvest in improving our service to customers. Our strong base of repeat customers - including households, landlords, estate agents, commercial enterprises, and restaurants - speaks to the quality of our work.