Send us a message

For installations, maintenance, and non-emergency repairs.

We'll respond within 6-12 business hours with availability and pricing. Upload photos to help us assess your needs.

For emergency support:

Available 24/7 for urgent plumbing issues across South West London. £150 emergency call-out fee, deductible from final service cost.

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faqs

Everything you need to know

We believe in making things simple. Here are answers to common questions about our plumbing and heating services.
What areas do you cover?

We primarily serve South West and West London, including Wandsworth, Richmond upon Thames, Kingston, Wimbledon, Hammersmith & Fulham, Chiswick, and Northern Surrey areas like Esher, Walton, and Weybridge. If you're outside these areas, please get in touch – we may still be able to help.

How do I get in touch about a job?

For non-emergencies, fill in our enquiry form with as much detail as possible about your needs. We'll respond within 6-12 business hours. For emergencies, call or WhatsApp us on 07949571902. Sometimes we can even help resolve problems over the phone.

What types of services do you offer?

We provide a comprehensive range of plumbing services including gas boiler removals and installations, boiler servicing and maintenance plans, Gas Safety Certification for landlords, repair of water or sewage leaks, tap replacements, and cleaning of drains and pipes.

What are your call-out charges?

We charge a standard call-out fee of £90 (£150 for emergencies), which is deductible from any work performed. The call-out charge doesn't apply to quotations for new installations or service/maintenance work. We provide detailed quotes breaking down parts and labour costs.

What are your payment terms?

We require full payment for any parts before starting a job. Upon completion, we require immediate settlement of any outstanding balance through bank transfer (with receipt of funds visible on our banking app) or debit card. As a small company, we maintain these terms to ensure efficient service.

Why aren't you on Trust a Trader or My Builder?

Rather than paying for listings on these sites, we prefer to reinvest in improving our service to customers. Our strong base of repeat customers - including households, landlords, estate agents, commercial enterprises, and restaurants - speaks to the quality of our work.